Through the Nice Recession, a number of determined automakers supplied two automobiles for the value of 1.
That is rather a lot higher deal than what Tesla gave some latest prospects: one automobile for the value of two.
CNBC spoke with not less than 5 prospects who stated Tesla not solely double charged their financial institution accounts but additionally gave them a “irritating runaround” after they tried to get refunded for the additional quantity.
The overcharges ranged from $37,000 for a base Mannequin 3 to $71,000 for a loaded Mannequin Y, CNBC stated.
One of many prospects stated he spent a whole day attempting to name somebody at Tesla in regards to the concern with no luck. He then drove to the Tesla retailer in Burbank, Calif., however did not get any decision there both.
“They informed me to name my financial institution and have my financial institution reverse the cost,” Tom Slattery informed CNBC. “That was not acceptable. Once you debit greater than $50,000 and inform a buyer to unravel it on their very own? I stored pushing.”
He stated an worker on the Tesla retailer admitted that “lots of of consumers” had skilled duplicate expenses.
“It is laborious to think about gross sales and repair getting worse,” Slattery stated. “I had virtually $53,000 unauthorized stolen from my checking account. And no person, no person has known as me, emailed me, there is not any sense of urgency in resolving this.”