Good job, Mazda.


Craig Cole/Roadshow

Give a spherical of applause for Mazda because it lands on the prime of the Client Reviews’ 2021 Model Report Card, introduced Thursday. The annual record, based mostly on 50 checks predicting reliability and proprietor satisfaction, vaulted the Japanese model to the highest to dethrone final yr’s prime canine, Porsche. That is the primary time Mazda has topped CR’s coveted model report card. In the meantime, Tesla, a relative newcomer to those lists, fell 5 spots from final yr as reliability points outweighed “remarkably excessive scores” from homeowners. Solely the Tesla Mannequin 3 earned the nonprofit institute’s coveted “Advisable” label.

The buyer information’s theme this yr is an efficient one for normal of us purchasing for new vehicles, vehicles and SUVs: A few of the greatest fashions come from inexpensive makes. In truth, half of this yr’s prime 10 greatest manufacturers come from what CR defines as a “mainstream” model. These are nonluxury makes and except for first-place finisher Mazda embody Subaru, Honda, Toyota, Chrysler, Buick and Hyundai. This yr additionally marks a giant one for legacy American manufacturers as two land within the prime 10 for under the second time. Chrysler and Buick loved bumps in reliability and proprietor satisfaction.

Which manufacturers had a foul time this go-around? Except for Tesla’s slipping, Kia and Genesis shocked with tumbles — particularly the latter. Genesis, a darling on these sorts of knowledge lists for a number of years now, fell 13 locations resulting from declining predictable reliability. Kia’s 10-place drop additionally comes amid elevated reliability points throughout its automobile fleet. Down on the backside? Some perennial high quality whipping posts — Alfa Romeo sits in final place with Land Rover and Mitsubishi not far behind. For mass-market Mitsu, hopefully the just-revealed 2022 Outlander can combine issues up for the model.

You may take a look at the complete rankings under and flip by way of the gallery to see which particular fashions earned Advisable honors from the publication.

Consumer Reports Brand Report Card 2021

Here is the complete image.


Client Reviews