The information evaluation agency’s annual automobile dependability survey discovered house owners of Lexus, Porsche, and Kia automobiles reported fewer faults than different manufacturers.
Lexus has regained the top-spot within the annual J.D. Energy automobile dependability survey, whereas Land Rover has discovered itself on the backside of the listing for the second yr operating.
The research – which ranks automotive manufacturers offered within the US based mostly on the variety of issues reported by clients for each 100 new automobiles offered over a 12-month interval – discovered total automobile reliability was at an all-time excessive.
The common producer skilled 1.21 faults per automotive, down from 1.34 12 months in the past.
“With out query automobile dependability within the trade is the very best that it has ever been,” Dave Sargent, vice chairman of automotive high quality at J.D. Energy, stated in a media assertion.
In the meantime, Kia was discovered to be probably the most dependable “mass market” model (third total), overtaking Toyota for the primary time within the research’s historical past.
In one other first, Tesla was included within the rankings. Nevertheless, the electrical automotive specialist didn’t get an official rating attributable to its refusal to allow proprietor surveys in 15 states.
With 1.76 issues per automobile within the 35 states reviewed, Tesla would have ranked fourth from the underside.
Cadillac, Acura, Hyundai, and Mitsubishi improved versus 2019. Conversely, Volkswagen noticed the most important efficiency slide, dropping from sixth in 2019 (with 1.13 issues per automobile), to twenty third in 2020 (with 1.63 issues per automobile).
Right here is the total listing beneath.
J.D. Energy 2021 U.S. Automobile Dependability Examine
Model rating (faults per 100 automobiles)
*Tesla not included within the total rating as a result of information was excluded from 15 US states.
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Tesla, Jaguar, Alfa Romeo, Land Rover among the many least dependable manufacturers – J.D. Energy report